Privacy Policy

Effective Date: Sep 1, 2024

At D2GCOM TECHNOLOGY, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [d2gtech.com] or purchase our products, including flash files and mobile repair solutions. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect
We may collect the following types of information from users:

Personal Information: When you register an account, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.
Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, device type, and access times, to improve our services and provide a better user experience.

2. How We Use Your Information
We use the information we collect in the following ways:

To process transactions and provide the products or services you request
To send you updates about your order, promotions, or changes to our services
To improve our website's functionality and user experience
To protect against unauthorized access, fraud, or other security issues
To comply with legal obligations

3. Data Security
We implement a variety of security measures to maintain the safety of your personal information. All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway provider’s database. We do not store or process your payment information on our servers.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand user behavior, remember your preferences, and facilitate a more personalized experience. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our site.

5. Third-Party Services
We may share your information with third-party service providers for the purpose of processing payments, fulfilling orders, and delivering products. These third parties are obligated to keep your information secure and use it only for the specific purpose they are contracted to provide.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or for our legitimate business interests.

6. Your Rights
As a user, you have the following rights regarding your data:

The right to access the personal information we hold about you
The right to request corrections to any inaccurate or incomplete information
The right to request the deletion of your data, subject to legal obligations
The right to withdraw consent to data processing

To exercise these rights, please contact us at support@d2gtech.com

7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised version on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@d2gtech.com